Description

• Lead Digital Transformation: Drive martech migrations and omni-channel initiatives for Japan.
• Collaborate Globally: Work hands-on with local, regional, and international teams.
• Grow Your Career: Gain exposure to analytics and digital leadership opportunities within omni channel space.

Martech Project Manager & Data Analyst (Digital COE Team - Global Luxury Retail Group)

Overview

A leading global luxury retail group is undergoing an exciting digital transformation to modernize its omni-channel ecosystem - integrating global martech platforms, optimizing customer data infrastructure, and enhancing the digital experience for consumers in Japan.

We're seeking two key members to join the Digital Center of Excellence (COE) team:

• A Martech Project Manager to lead complex martech migrations and manage digital project delivery.
• A Data Analyst to develop insight-driven dashboards and enable data-backed decision-making.

1. Martech Project Manager

Key Responsibilities:

• Lead martech migration projects including customer data integration, tagging, and media system connections.
• Manage project timelines, deliverables, and documentation across Japan, regional, and global teams.
• Facilitate meetings, take minutes, and ensure follow-up actions are tracked and completed.
• Monitor progress using JIRA / Confluence, maintaining visibility across dependencies.
• Collaborate with Martech Leads, vendors, and internal teams to ensure smooth delivery.
• Support compliance, vendor coordination, and information security documentation for global rollouts.
• Communicate updates to stakeholders in both Japanese and English.

Everyday Responsibilities:

• Review project status, risks, and key metrics at the start of the day.
• Coordinate daily or weekly stand-ups with Japan and global teams.
• Follow up on open items and vendor deliverables.
• Update documentation and dashboards to reflect progress.
• Escalate blockers early and facilitate resolutions.
• Summarize daily progress and upcoming action items for leadership.

Required Skills:

• Bilingual proficiency in Japanese and English.
• 5+ years of experience in digital or martech project management.
• Knowledge of Agile/Scrum, JIRA, and Confluence.
• Strong organizational and stakeholder management skills.
• PMP or equivalent certification preferred.

Work Style: Hybrid / Remote (Japan-based)

Email Resume to chandni.dhawan@teksystems.com

2. Data Analyst

Key Responsibilities:

• Develop and maintain Tableau / Power BI dashboards visualizing customer and marketing data.
• Extract and analyze datasets from Snowflake or similar data warehouse environments.
• Track omni-channel KPIs (e.g., customer acquisition, digital campaign performance).
• Evaluate marketing ROI, identify behavioral trends, and share insights with leadership.
• Collaborate with PMs, digital, and global teams to ensure data accuracy post-system migration.
• Present complex data in clear, actionable formats for decision-making.

Everyday Responsibilities:

• Begin by validating data pipelines and dashboard freshness.
• Conduct ad-hoc analyses for digital, CRM, or e-commerce teams.
• Present key findings in team reviews or leadership syncs.
• Document learnings and propose improvements in data visualization or tracking.
• Support digital project decisions through insight-driven recommendations.

Required Skills:

• Bilingual (Japanese & English).
• Advanced skills in Tableau / Power BI, SQL, and Snowflake (or similar).
• Hands-on experience with GA4 and Adobe Analytics.
• Strong analytical and problem-solving mindset.
• Understanding of omni-channel retail or e-commerce environments.

Work Style: Hybrid / Remote (Japan-based)

Email Resume to chandni.dhawan@teksystems.com

Career Potential

Joining the Digital COE team of a global luxury retail group offers the opportunity to work on enterprise-level digital transformation initiatives shaping the future of retail in Japan and across Asia.

You will:

• Gain exposure to end-to-end digital platform integration and global project governance.
• Collaborate in a bilingual, cross-functional environment with international visibility.
• Influence digital strategy and data-driven marketing across multiple luxury brands.
• Grow into regional roles or digital leadership positions as the COE expands.

This is a rare chance to be part of a global digital evolution within the luxury retail industry - driving innovation at the intersection of data, technology, and customer experience.